Zoho Commerce - Sell online
Whether fulfilling orders, updating shipping details, or processing payments and refunds, this app simplifies store management on the go. Keep your business running smoothly wherever you are with this perfect ecommerce store companion.
Features engineered for efficient ecommerce operations
Real-time order management
Track and manage your sales orders from confirmation to delivery. Get instant notifications for new orders and order statuses. Quickly process, update, or cancel orders on the move.
Simplified shipping
Manage your shipping workflows on the go, configure self-delivery options and track shipments.
Smooth returns and refunds
Manage product return requests and issue refunds directly from your phone.
Smart analytics
Track sales orders and shipments, view top-selling and most-viewed items in your online store, and monitor website visits—all with timeline-based filters.
Take your experience further with our desktop application:
Online store creation & design
Build and customize your online store with ease, using a drag-and-drop interface and responsive themes—no coding required. This online store builder helps you launch your storefront quickly and professionally.
Product management
Manage products with variants, do bulk imports, get real-time inventory tracking, and be alerted when stocks get low to ensure accurate product data.
Pickup options
Enable in-store or local pickups and send notifications to customers when their orders are ready for pickup.
Payments
The platform integrates with popular gateways like PayPal and Stripe; accepts credit cards, digital wallets, and cash on delivery (COD); and supports multiple currencies and subscriptions, all secured with SSL encryption and PCI-DSS compliance.
Label generation
Set up shipping zones, methods, and fetch real-time carrier rates, with support for tracking and automated fulfillment. Easily integrate with providers like FedEx, UPS, and AfterShip for seamless delivery. Generate shipping labels, and download them directly from your device.
Order management
Track orders from purchase to shipment, and handle returns and refunds seamlessly through the platform.
SEO & marketing tools
Drive traffic to your ecommerce store with SEO-optimized pages, discount codes, email marketing, and social media tools.
Customer management
Create detailed customer profiles, send abandoned cart recovery emails, and implement loyalty programs for repeat customers.
Integration with Zoho apps
Easily integrate with other apps in the Zoho ecosystem like Zoho CRM, Zoho Inventory, and Zoho Books for a seamless business experience.
Need help?
Get the most out of Zoho Commerce with our comprehensive support resources; our team is also available to help address your inquiries.
- Email Support: Contact our support team at [email protected]
- Demo video: Check out our demo video for a quick walkthrough of Zoho Commerce's features https://www.youtube.com/watch?v=UAuZjKKFGuk
- Help documents: Access detailed guides and troubleshooting tips in our Help Docs https://help.zoho.com/portal/kb/commerce/user-guide
- Web app access: Manage your store anytime, anywhere via the Zoho Commerce web app https://www.zoho.com/commerce/
- Schedule a demo: Learn more about Zoho Commerce by booking a personalized demo session with our team https://www.zoho.com/commerce/free-demo.html
